Subscriptions
The steps to transfer your OfficeSuite license will depend on your type of subscription and, in some cases, your platform.
How do I transfer OfficeSuite Pro?
Note that you can freely transfer your lifetime license within the same ecosystem, e.g., Android to Android. If you switch from Android to iOS or v/v, your license will not transfer.
- transfer OfficeSuite Pro on Android
- transfer OfficeSuite Pro on iOS and get the latest updates
How do I transfer OfficeSuite Premium?
You want to transfer your prepaid OfficeSuite subscription. Your OfficeSuite Premium license will associate with your account no matter the device or platform.
1. If you haven't already, sign up for a MobiSystems account. You can sign up with Google, Facebook, or email.
2. Sign in to the same MobiSystems account on other devices.
*OfficeSuite Premium covers 2 mobile devices and a Windows PC. If you exceed the maximum number of devices allowed for your subscription, you can remove some of the existing devices from your license.
1. Sign in to your account.
2. Click on a subscription.
3. Click Remove next to the device you want to remove from your subscription, to reach the limit of 2 mobile devices and a Windows PC.
4. Use OfficeSuite with the same account on other devices.
Did you find this helpful?
Only you, as a user, have control over managing your subscription. If you need to cancel your subscription/trial, you can do this anytime.
To end your subscription/trial, you have to visit the store where you started them.
· You subscribed to OfficeSuite in-app or on MobiSystems store.
· You subscribed to OfficeSuite through Google Play Store.
· You subscribed to OfficeSuite on Amazon Appstore.
· You subscribed to OfficeSuite on Huawei App Gallery.
· Here's how to manage your subscription/trial on Apple App Store.
· Here's how to manage your subscription/trial on Microsoft Store.
*When you cancel a subscription, you will still be able to use your subscription for the time you have already paid. Otherwise, your subscription will automatically renew until canceled.
*Once you end your subscription and it runs out, your account will automatically revert to OfficeSuite Free.
*Your account will not be automatically deleted. You will not lose access to your files.
Did you find this helpful?
If you have downloaded and subscribed to OfficeSuite through Apple App Store, you can manage the billing for your subscription only through your Apple account.
Apple does not provide a way for developers to cancel or refund your subscription.
On your iPhone, iPad:
1. Open App Store.
2. Tap your Account.
3. Tap Subscriptions.
4. Tab the subscription you want to cancel.
5. Tap Cancel Subscription.
Alternatively,
1. Open Settings on your iOS device.
2. Tap your Account.
3. Tap Subscriptions.
4. Tap the subscription that you want to manage.
5. Tap Cancel Subscription.
You must cancel your subscription to end it. Simply uninstalling the app will not be enough. For further information on subscriptions, payments and troubleshooting, visit Apple Help.
Did you find this helpful?
If you have an OfficeSuite subscription with recurring billing, you can change how you pay at any time, unless a payment is a past due.
If you subscribed to OfficeSuite on officesuite.com,
- Sign in to your MobiSystems account on https://accounts.mobisystems.com/my-account/
- Under Subscriptions & Purchases, click on the subscription product you want to manage.
3. Click Update billing info.
If you do not find the Update billing info button, check your subscription's origin. You might have subscribed through a third-party seller.
If you purchased your OfficeSuite subscription from a third-party seller, follow the steps below or contact the seller.
- Manage your payment method on Google Play and Amazon Apps.
- Manage your payment method on App Store.
- Manage your payment method on Microsoft Store.
Did you find this helpful?
You have subscribed to OfficeSuite on Apple App Store. You can add, remove or edit the payment method for your subscription through your Apple ID.
On your iOS device:
1. Open Apple App store.
2. Tap your account.
3. Tap your Apple ID. If necessary, sign in with a password/fingerprint or face recognition (depending on the privacy settings of your iOS device).
4. Tap Manage Payments. 
*To update or remove existing payment methods:
1. Tap the payment method. 
2. Edit the information and confirm.
*To delete a payment method, select Remove Payment Method and confirm.
*To add a new payment method, tap Add Payment Method, select between options, and confirm.
For further questions and troubleshooting to common payment issues, check Apple's Help or contact Apple.
Did you find this helpful?
- Go to reportaproblem.apple.com
- Sign in with your Apple ID and password.
Did you find this helpful?
You purchased lifetime license for iOS. As of February 2019, OfficeSuite Pro for iOS - the standalone app - is no longer supported. You can freely transfer your license and get the latest updates.
On your iOS device:
1. Open OfficeSuite Pro. If you haven't already, sign up for a MobiSystems account.
2. Open OfficeSuite & PDF editor. On the Account tab, sign in to the same MobiSystems account.
Did you find this helpful?
What is in the trial?
OfficeSuite Premium is available for trial to eligible users on officesuite.com and third stores.
You can test the full range of functions for a limited period.
What is the duration of the trial?
The trial period varies between platforms.
- 7-day free trial
On mobile - Android and iOS - we offer OfficeSuite Premium for 7 days free through Google Play, Huawei AppGallery, Amazon Appstore, App Store.
The OfficeSuite Premium trial unlocks the full range of functions on mobile and Windows PC for 7 days. - 30-day free trial
The trial is available on officesuite.com and Microsoft Store.
The OfficeSuite Premium trial unlocks the full range of functions on mobile and Windows PC for 30 days.
What happens when my free trial ends?
If no action is taken, trial users are automatically upgraded to a subscription plan when the trial period expires.
If you don't want to subscribe, cancel before your free trial ends.
Why do I need a payment method to start a free trial?
We ask for a payment method to ensure you do not experience any interruption in service after the free trial, should you choose to continue using your OfficeSuite Premium license past the trial.
Can I start a free trial without a payment method?
You cannot start a free trial without providing a payment method. A free trial can be initiated only once. Attempting to start a second trial will result in an automatic and immediate charge to your card/bank account/etc.
