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Quick start

Once you start the mail client for the first time you'll first be prompted to choose an account to login with. Instructions on how to set-up your account can be found here (you will be redirected to OfficeSuite website).

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  1. Open Mail.
  2. On the File tab, click Info.
  3. Click Add Account.
Note that adding a second e-mail account is a Premium feature.

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Email signature

You can create one or more signatures for your emails.

Add signature

1. Click the File tab.




2. Click Settings.





3. Select Mail Preferences.





4. Click Mail.





5. Choose Manage Signatures.





6. Click Add Signature, and type a signature (all your previously added and not deleted signatures will be saved here).





7. Confirm with OK.


*You can change fonts and font properties: colors, sizes, text alignment. You can add a bulleted or numbered list.



*In the Select default signature for account drop-down menu, choose an email account to associate with the signature. You can have different signatures for each email account.

*If you want your signature added to all new emails by default, in the Signature for new email drop-down menu, select one of your signatures. If you don't want to automatically add a signature to new messages, choose (none). This doesn't add a signature to any messages you reply to or forward.

*If you want your signature to appear in the messages you reply to and forward, in the Replies/forwards drop-down, select one of your signatures.

Add a signature to an email

1. Open a new email message, and click Signatures.




2. Select your signature, or click Signatures to create or customize a signature.





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You can modify your email signature or create a new one to include hyperlinks to your website or social media profiles. 

  1. Right-click in the Edit Signature field,

  2. Click Insert Link, or 
    click Edit Link to adjust an existing link. 


  3. In the Address box, enter the web address (URL). 
    The selected text will appear in the Text to display: field above. You can change this text if you want.

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Your signature can include not only text, but also images.

In OfficeSuite version 4.90 or higher: 

  1. On the File tab, click Settings,

  2. click Mail preferences, Manage signatures.

  3. Select an existing signature or click Add Signature. 

  4. On the toolbar under Edit Signature, click the Insert Picture icon. 
    Y

  5. In File Explorer, locate your image file, and click Open.

To resize the image,
  1. Select the image, then

  2. Drag a corner handle. 

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Email

To create an email: 

  1. Click CTRL+N or click 'New Email' in the top left. 

  2. If multiple email accounts are configured in OfficeSuite Mail, the From button appears and the account that will send the message is shown. To change the account, click From and pick the account. 

  3. In the Subject box, type the subject of the message.

  4. Enter the recipients' email addresses or names in the ToCc, or Bcc boxes, or click Add recepients to bring up your Address book. 

    Optionally, click Signatures to add a custom signature. 
    Click Attachments to add an attachment.

  5. After you finish composing your message, click Send.

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  1. In a new message, a reply, or a forwarded message, click Attachment from the mail ribbon or the Insert ribbon.

  2. In Windows File Explorer, navigate to the file you want to attach.
    Note that you can rename the file in File Explorer on right-click. 


Alternatively, in Windows File Explorer: 
  1. Select a file you want to attach. Press CTRL+C.
  2. In Message window, press CTRL+V.

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To insert an image inline: 

  1. Open the image in an image viewer. 
  2. Right-click. Select Copy on the menu. 
  3. Place the cursor in the body of the email. Right-click and select Paste, or 
    press CTRL+V



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There are several actions you can take with a received email. 

  • To reply to only the sender, select Reply.

  • To reply to the original sender and all other recipients on the To and Cc lines, select Reply All.

  • To send the message to someone not on the To or Cc lines, select Forward.

  1. From a message you have received, select ReplyReply All, or Forward from the OfficeSuite Mail ribbon. 
  2. Write your message.

  3. Recipients can be added or removed in the ToCc, and Bcc boxes.

    • Add a recipient. Click ToCc or Bcc, and then select a recipient. You can also type the recipient’s name or email address in the box.

    • Remove a recipient. Place the cursor in the box, press Backspace or click the X icon. 

    • Check the subject line. The subject line for a Reply is automatically set to show “RE:” in front of the original message subject. You can change this by simply typing in the subject box or you can leave it as is. Forwarded messages have “FW:” in front of the original subject.

  4. Click Send. 

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OfficeSuite Mail gives you the option to save an email as a file on your PC or cloud. 

Save as EML 

  1. Double-click to open the message you want to save. 
  2. On the ribbon, click Save.
  3. In the Save as dialog box, in the Folder pane, choose a folder, and then the location in that selected folder where you want to save the file.
  4. In the File name box, type a name for the file.
  5. Click Save

Save as PDF
  1. Open the message you want to save as PDF. 
  2. On the ribbon, click Print.
  3. On the Printer dialog, choose Microsoft Print to PDF.
  4. Choose Print. In the File name box, type a name for the file.
  5. Click Save

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To save a draft of a message

  1. Click the Message tab, 
  2. Click Save Draft, or 
    Press CTRL+S. 


To return to a saved draft, in the Folder pane, click Drafts.

To empty the Drafts folder, right-click, click Delete All. 

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You can easily operate your OfficeSuite Mail app via keyboard shortcuts.

1. Open your OfficeSuite Mail app on your Windows PC and click the File tab.





2. Click Settings, then Mail Preferences.





3. Select General, then Shortcuts.





Here you can keep up with all the keyboard shortcuts you can use in OfficeSuite Mail.






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Search and organize

The basic way to search is to simply type in a word or phrase in the Search box. You can type a number of phrases in the Search box.


When a simple keyword search can't find the e-mail you're looking for, you can use various operators, punctuation, and keywords to narrow your search results.

Search reference tables
The following table shows you some searches you might find useful. In addition to these examples, you can use AND, NOT, OR, <, >, =, and other operators to refine your search.

The advanced search queries and operators are available for v4.90 and above.

Query

Result

example

 Items containing example inside their subject, body, sender or receivers.

from:example

 Items received from anyone with an email address or name containing example.

to:example

 Items sent to anyone with an email address or name containing example.

cc:example

 Items sent to anyone with an email address or name containing example on the Cc line.

bcc:example

 Items sent to anyone with an email address or name containing example on the Bcc line.

subject:example

 Items containing example in their subject line.

attachment:example

attachments:example

 Attached files that contain example in their name.

content:example

 Items which contain example in the email body.

received:yesterday

received:last year

received:January

received:Sunday

received:<11/11/2016

received:Nov 11 2020

 Items that were sent, received or created on the exact date (e.g. Nov 11 2020), relative dates (e.g.   today, yesterday, last year), month or day of the week. The same results can be achieved using   'date:'  and 'sent:' as well.

messagesize:

messagesize:5MB

 Items whose size is in the specified size range.

messagesize:tiny

 Items whose size is less than 10 kilobytes.

messagesize:small

 Items whose size is between 10 and 25 kilobytes.

messagesize:medium

 Items whose size is between 25 and 100 kilobytes.

messagesize:large

 Items whose size is between 100 and 500 kilobytes.

messagesize:verylarge

 Items whose size is between 500 kilobytes and 1 megabyte.

messagesize:enormous

 Items whose size is larger than 5 megabytes.

hasflag:yes
hasflag:true

hasflag:no
hasflag:false

 Items which have been or have not been flagged. 

read:yes
read:true

read:no
read:false 

 Items which have been or have not been marked as read. 

hasattachment:yes
hasattachment:true

hasattachment:no
hasattachment:false

 Items which have or do not have attachments. 

importance:high
importance:normal
importance:low

 Items which have been marked with High, Normal, or Low importance, respectively. 


Operator

Description

AND

 Items that match all subqueries, e.g. from:example AND subject:example.
 Note that logical operators such as AND, NOT, and OR must be in uppercase letters.

 
For example, received>=11/1/20 AND received<=11/5/20
 gives you messages that arrived between 11/1/20 and 11/5/20. 

OR

 Items that match only one of the subqueries, e.g. from:example OR subject:example.

NOT

 Items that do not match the subquery, e.g. NOT from:example.

<, >, =, ()

 Advanced query structure, e.g. (from:example1 OR from:example2) AND received:<Monday

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You can use the Address Book on the ribbon, or search while composing a new message or event. 



To search the Address Book

  1. Click Address Book on the OfficeSuite Mail ribbon.

    If you have more than one account added to OfficeSuite, you can narrow your search to a specific Address Book. Define the search scope by clicking the default All Contacts

  2. Start typing in the Search field. As you type, OfficeSuite Mail will continually refine your search results. 


Search for a contact while composing a new message
When you select the To, Cc, or Bcc buttons in a new message, OfficeSuite Mail will display contact suggestions from the available Address books. As you type, you will see an alphabetized list of contacts, sorted by name. 

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Calendar

You can send a meeting request - one-off or recurring - to one or more people. When you create a meeting request, you can add attachments, set a location, set up one or more reminders. 

Schedule a meeting


  1. On the Calendar tab, click Calendar
  2. Click New meeting, or
    Press CTRL+SHIFT+Q. 

  3. Add your attendees to the Attendees line of the meeting request, or click Add Attendees to bring up your Address book.

  4. Add a meeting subject, start time and end time, and location.
    Optionally, to attach a hyperlink to a meeting request, on the Insert menu, select Hyperlink. You can make a meeting reccur. 

  5. Click Send. 

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You can remove a meeting from your OfficeSuite Mail calendar when the meeting is not necessary and you want to let the meeting attendees know the meeting is cancelled.

  1. On the Calendar tab, double-click the meeting to open it. 
    Note that you can cancel one or all meetings that are part of a recurring series. 
  2. On the ribbon, click Cancel meeting
  3. Click Send Cancellation


The meeting, including any notes and attachments, will be deleted. 

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To forward a meeting or meeting series that is on your calendar:

  1. On the Calendar tab, double-click the meeting to open it. 
    Note that you can forward one or all meetings that are part of a recurring series. 

  2. On the ribbon, click Forward.
  3. In the To box, enter the email address or addresses of the people you want to forward the meeting to, add a note, then click Send.
If you are the meeting organizer, you can invite someone else to a meeting by adding them as an attendee.
  1. On the Calendar tab, double-click the meeting to open it.
    Note that you can invite someone to one or all meetings that are part of a recurring series. 

  2. Click the Attendees box to enter their email, or
    click Add Attendees on the ribbon to bring up your Address book. 

  3. Click Send

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You can switch between day, next seven days, work week, week, or month views. You can also change the calendar color. 

  • On the Calendar ribbon, click the view you want.


To change calendar color, 
  1. In the Calendar pane, right-click on the calendar whose color you want to change. 
  2. Click Calendar color, pick a color. 



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Below is an overview of the main options available in the top ribbon, where the primary options can be found:

New Event - Create a new appointment and set up a date, time, attendence and reminders.
New Items - Allows you to write a new email, create a new event, or a new Folder.
Today - Returns you to the current date on the calendar.
Next 7 Days - Shows today and the next 6 calendar days.
Day - Toggles the Day View on, listing all your appointments for the specific day hour by hour.
Work Week - Displays only work days (Monday-Friday) of the current week.
Week - Displays the current calendar week (Monday-Sunday).
Month - Shows the current month and all its respective events.

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The main calendar can be found at the center of the screen and is where the majority of event management takes place. A number of features are in place to make calendar management as quick and intuitive as possible. Below we've detailed some best practices to save you time:

  • Click on a cell in the calendar to quickly create a new event. This can be done by either clicking on the New Event button while the specific date of the calendar is marked, or by directly typing the name of the event into the cell. To select multiple dates use click and drag.
  • Click on a cell followed by the Delete button will delete any events on that date. Alternatively, this can be done with a right-click on the date and selecting the Delete option from the drop-down menu.
  • Double-click on a cell in the calendar to open the New event window. Alternatively, this can be done with a right-click and selecting the New event option.
  • Double-Click on an event to edit its details or right-click and select Open.
  • Events can be moved with a simple Drag & Drop. Moving an event will change its start date (in Month view) or start time (in Day view), while maintaining its duration and any additional details. Note that only one event can be moved at a time.
  • Hovering over the edges of an event will show arrows you can Resize it with. In Month view resizing events is done by moving the arrows Left/Right, while in Day view this is done with the Up/Down arrows. Only one event can be resized at a time.

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The mini calendar, located in the bottom left side of the screen, provides an at a glance view of your schedules.

  • Dates containing events are marked with a dot under them.
  • Hovering over a date with an event will show a pop-up with the event's details.
  • A click in the mini calendar's Month view changes the period to display the clicked day.
  • A double-click in the mini calendar's Month view switches to Day view and displays the double-clicked day.
  • Click on the period name directly above the mini calendar and it will zoom out the period from Month to Year > Decade > Century.
  • Click on a cell in the mini calendar to zoom in the period from Century to Decade > Year > Month.
  • Dragging the edges of the mini calendar up or to the right will resize the mini calendar so that it shows more months.
  • Use the arrow keys to navigate to the previous/next period of the same length.

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Server Accounts - These are mail accounts which have a calendar server. Any change made to them is synchronized while online. Note that, users with a server account added before OfficeSuite version 3.0 may need to connect their calendar manually.

Local Accounts - These are calendars that remain locally on the user's computer. Any invitations received in mail accounts that don't have a calendar server are added to the local account. Creating a meeting in the local calendar sends invitations from the first mail account without a calendar server. Local calendars support a nested structure, meaning you can create a specific calendar inside another larger calendar.

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The Calendar tree view, located on the upper left side of the screen, shows all currently connected calendars. Arrangement of the list is done by account type, Server accounts are at the top of the list, local ones are at the bottom. Management options are detailed below.

  • Selection - The actively selected calendar is the Current one and any newly created events will be added to it by default.
  • Check/Uncheck Calendars - Check a calendar to display its events in the calendar grid along with the others. Events are colored differently depending on the calendar they were added from. Note that you can not uncheck all available calendars, there must always be at least one.

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  • Change color - Customize the calendar's colors.
  • Rename - Change the name of the calendar.
  • Copy/Paste Calendar - Copy calendars from one account and paste them to another.
  • Delete - Removes the selected calendar.

Note: Some of these options will not be usable on read-only calendars. The read-only settings can be configured on the calendar server.

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The Search option makes it easier for you to find any event in your Calendar using keyword(s).

1. When in Mail, click on Calendar and locate the Search field under the top ribbon.




2. Type a keyword(s) related to the event you are searching for and press Enter (this is the basic way to search for an event in Calendar).




3. Search will extract all the events containing the typed keyword(s) anywhere in their content.

 


4. Double-click on a given result to review it.



For a more advanced search, there are predetermined keyword(s) and phrases you can use.

You can find the complete list of quires here.



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If you want to refine your events search in Calendar, you can use special syntax - predetermined keywords, punctuation, and *operators.

Ex:
1. If you need to extract events organized by a specific person, type “from:” or “organizer:”, followed by the person’s name:

from:Zornitsa
from:“Zornitsa”
organizer:Zornitsa




2. If you need to extract event(s) organized by (or sent to) a specific person on a particular date, you can use a number of combinations of name and date.






The following reference table contains all the helpful Search predetermined keyword(s) and phrases (parameters).

*Operators(must be always in upper case): AND, OR, NOT, <, >, =, ()

Parameter

Value/Example

from organizer

from:John
from:"John Snow"
organizer:John

to attendees

to:john
to:"John Snow"
attendees:john

subject

subject:planning
subject:"mail planning"

content contents

content: (searches in the content only)
contents: (searches in the content only)

start - Defines the range of the event.

start:june
start:monday
start:=1/1/2016
start:<1/1/2016
start:>1/1/2016
start:>=1/1/2016
start:<=1/1/2016
start:1.1.2018
start:today
start:yesterday
start:tomorrow
start:next week
start:next month
start:next year
start:last week
start:this week
start:last month
start:this month
start:last year
start:this year
start:11 November 2020
start:1 Nov 2020
start:November 11, 2020
start:Nov 11, 2020
start:November 11 2020
start:Nov 11 2020
start:November 2020
start:Nov 2020
start:11/11/2020
start:11 11 2020
start:2020/11/11
start:2020 11 11
start:2020
start>=yesterday
start<tomorrow
start:>last week

End - Defines the range of the event

*Use this parameter the same way as the Start parameter

modified date modified

the same as start

importance

importance:low importance:normal importance:high

status meeting status

status:pending response
status:accepted
status:tentative
meetingstatus:declined

show as show time as

showas:free
showas:busy
showas:tentative
showas:outofoffice
showtimeas:working elsewhere

recurring is recurring

recurring:yes
recurring:no
recurring:true
isrecurring:false

meeting location location

location:teams
meetinglocation:"microsoft teams"



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You can further narrow your search in Calendar by using concrete phrases in quotes.

1. On an opened Calendar, click in the Search bar.
2. Type the wanted phrase in quotes.
Example: “Get to know meeting”.



*Please, consider that if you enter the phrase without the quotes, Search will display all the events that contain at least one or more of the words you have entered.

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1. Open OfficeSuite Mail app on your Windows PC.

2. Click Calendar.






3. Click File.





4. Click Settings, then Mail Preferences.





5. Click Calendar.





6. Select the first day of your week. Confirm with OK.




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Events

  • Not All-day events - Configure how many Minutes/Hours/Days before the start of the event will reminders start to appear.
  • All-day events - Configure how many Days/Weeks before the start of the event will reminders start to appear.
  • Reminder Window - Above we explained the logic behind setting up a reminder, here we're detailing what you see when a reminder activates.
    • The window appears when:
      • The time for an event's reminder comes.
      • On OfficeSuite Mail start up (if there are any non-dismissed alarms).
      • On changing an upcoming event with an alarm which has activated.
    • An alarm entry shows an event's Title, Start and End Date/Time and how much time remains until (or has passed since) the event's start time.
  • Alarms with the icon are for passed events, while those with a icon are for upcoming events.
  • Users can Snooze or Dismiss alarms one at a tap or all at once.
  • For recurrent events, alarms are shown only for the latest occurrence.

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  • Start on - Start date of the first occurrence.
  • Repeats - Fine tune when the event will be repeated, these are the available patterns of repetition:
    • Daily - Configure it so it repeats after a set number of days. For example, Every two days.
    • Weekly - Every (configure the number of weeks between occurrences), On (choose week days). For example, repeat Every 2 weeks or repeat On Fridays.
    • Monthly - Every (configure the number of months between occurrences), On: Day (on the same date), The 'th week day (on the same week day of month), The last week day (on the last week day of month). Below we've given examples to better understand the patterns.
      • Every two months.
      • On: Day 14. The event will repeat on the 14th day of the months selected for repetition.
      • The 'th Week Day. For example, The 4th Wednesday of the month.
      • The Last Week Day. For example, The Last Friday of the month.
    • Yearly - Every (five years, for example), On (the same date each year).
  • End on - In other words, start date of the last occurrence. Never (repeats forever), On a date (set the date of the last occurrence manually), After (select the number of occurrences for the event to repeat).

Note: When modifying aspects of an existing recurrent event you will have the option to choose whether you want the operation to be performed on a single occurrence or on all occurrences of the recurrent event. Change on a single occurrence makes it a recurrence exception. This means that the next time you try to modify it, you won't be asked whether to Open/Edit/Delete the whole recurrence. On the other hand, if you decide to apply the change to all recurrent events of the same group this will revert any previously created recurrence exceptions.

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  • Add Location - Include the location where the event will take place.
  • Start/End Date - Specify when the event will start and end. All day events appear in the all-day section (on the top) of the Day views (Day, Work week, Week)
  • Description - Here's where you can enter important information regarding the event.
  • Calendar - Choose a calendar in which the new event will be added.

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Upon creating an event with attendees an invitation email will be sent to all invited parties and the creator will become the Organizer.

  • Updating meetings - This can be done by the Organizer only. They can change every aspect of the meeting, with the exception of which calendar the event is housed in. (Moving events between calendars is not yet available.)
    • Changing the time of the meeting is a Rescheduling update - Replies sent before the update are invalidated (their status is reverted to "Pending Response") and the invitees that have already replied to the Invitation should reply again.
    • On Save - Once the event is changed and the Organizer clicks Save Invitation Update emails will be sent to all invitees.
  • Cancelling meetings - Once the event is changed and the Organizer clicks Save Invitation Update emails will be sent to all invitees.
    • Mettings can be cancelled only by the Organizer.
    • Upon deleting a meeting a Cancellation email will be sent to all invitees.
  • Invitation Replies - Upon receiving an invitation to an event, invitees can send back replies detailing their status of attendance.
    • Reply Status: Accept, Tentative, Decline - An email will be sent to the Organizer with the selected attendance status. (The status will later appear in the Organizer's People tab).
    • Propose new time - Invitees can suggest a new time for the meeting to the organizer. An email is sent to them with the suggested new time for the meeting. The event is not changed until the proposed time is accepted by the organizer. The available replies to the proposal are:
      • Accept - Invitation Update email is sent to all meeting invitees with the rescheduled time.
      • Reject - Proposal Decline email is sent to the attendee that sent the New time proposal.

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UI & Feature Summary

At the top left side of the screen are the main set of options available in the client, these include:

New Mail - Clicking on this option will open a new window in which you can write a new email. All the available options for composing emails are detailed here.
New Folder - Creates a new folder in the folder tree at the left of the screen. Folders are a great way to organize your emails and keep your Inbox less cluttered with various emails.
Delete - Used in cases when an email is not needed, this option removes an email from your Inbox and places it in the Trash folder.
Archive - Similarly to the Delete option, archiving an email is a good way to organize your Inbox and remove unnecessary emails. However, in this case the emails in question are placed in the Archives folder, rather than the Trash bin and can be viewed at any time.
Reply - Write a reply to the sender of an email.
Reply All - Write a reply to the sender of an email, any additional contacts attached to the original email will also receive a copy of the reply.
Forward - Send an email or email chain from any of your folders to another contact.
Read/Unread - Mark a previously read email, as unread and vice versa.
Flag - Mark the email with a red flag, ideal for indicating an email's increased urgency to the recipient, or simply to find it easier within your other emails.
Send & Receive - Manually sync the mail servers and update the list of emails.

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The Hamburger icon at the top left side of the screen also holds some important options for managing your mail account. These include:

Info

Provides basic information such as what account is currently active (as well as an option to add a different one), the holder's name, some basic server information and more.

OfficeSuite Account

Logging into your OfficeSuite Account allows you to make the most of your OfficeSuite experience and take advantage of many perks such as free cloud storage for documents on MobiDrive, as well as synchronizing of all your documents with OfficeSuite for Android. For logged in users an option titled Manage Account will be visible, clicking on it will redirect you to the OfficeSuite Now website where you can view and change your account details.

Close

Closes the program altogether.

Settings

  • Update Options - Pick whether updates will be automatically installed once available, receive a notification when an update is available or never update at all.
  • Display Language - Choose the display language for the mail client.
  • System Integration - Check whether OfficeSuite Mail is your default program for receiving emails and if it isn't you can quickly set it as the default.
  • Shortcuts - Shows a list of available keyboard combinations for some of the most often used features of the mail client.

Contact Support

Redirects you to the OfficeSuite Now website, where you can contact our customer support team for any issues with the Mail client you may have.

Help

Opens this help documentation.

About

Shows you the OfficeSuite version you're using.

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Previous - Go back to the previous email in your email list.
Next - Go forward to the next email in your email list.
Filter - Filter your inbox to show you only unread or flagged emails.
Arrange by - Select the order in which your emails will be arranged. Options there include:
  • Unread - All unread emails will be placed at the top of the email list.
  • From - Arranges the emails according to sender of the email.
  • Subject - Arranges the emails in alphabetical order according to the email's subject.
  • Flagged - All flagged emails will be placed at the top of the email list.
  • Attachments - All emails containing an attached file will be placed at the top of the email list.
  • Drafts - Places all draft emails at the top of the email list.
  • Date - Arranges the emails according to their date.
  • Ascending - Orders the emails in such a way that the oldest ones will be at the top of the email list.
  • Descending - Orders the emails in such a way that the oldest ones will be at the bottom of the email list.
Reading Pane - Select whether the Reading Pane will be at the right or the bottom of the Mail client's interface.

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Reply - Write a reply to the sender of an email.
Reply All - Write a reply to the sender of an email, any additional contacts attached to the original email will also receive a copy of the reply.
Forward - Send an email or email chain from any of your folders to another contact.
Print - Print out any email, granted you have a printer connected to the computer.
Mark as Read/Unread - Mark a previously read email, as unread and vice versa.
Mark All as Read/Unread - Marks a group of emails as Read/Unread.
Flag - Mark the email with a red flag, ideal for indicating an email's increased urgency to the recipient, or simply to find it easier within your other emails.
Move to Junk - Removes the selected email and places it in the Junk folder, but doesn't delete it completely.
Delete - Used in cases when an email is not needed, this option removes an email from your Inbox and places it in the Trash folder.
Archive - Similarly to the Delete option, archiving an email is a good way to organize your Inbox and remove unnecessary emails. However, in this case the emails in question are placed in the Archives folder, rather than the Trash bin and can be viewed at any time.

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Send & Receive - Manually sync the mail servers and update the list of emails.
Status - Provides detailed information for activities such as authentication to the server, disconnects and more.
Work Offline - Allows you to organize your emails and even write new ones without having an internet connection. Note that any emails you write at that time will still need an internet connection to be delivered to the recipient.

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OfficeSuite Mail Help - Opens this help documentation.
Contact Support - Redirects you to the OfficeSuiteNow website, where you can contact our customer support team for any issues with the Mail client you may have.
Send Feedback - Help us improve the email client by giving us some feedback.

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Calibri Font Families – Opens the font menu, which lists your available OfficeSuite fonts in their respective typeface.
11 Font Size – Adjusts font size from a predefined or entered value.
Bold – Embolden text.
Italics – Italicize text.
Underline – Underline text.
Font Color – Specify the text color.
Highlight Color – Specify the highlight color.
Bulleted List – Creates a bullet-style list.
Numbered List – Creates a numbered list.
Align Left – Align the email's text to the left.
Align Center – Align the text to the email's center.
Align Right – Align the email's text to the right.
Justify text – Distribute the text evenly between the email's margins.
Attach Files – Include a file as an attachment to the email.

Once you've finalized your email, you can add the recipient's email using the field labeled To:. At the right of that field are buttons labeled CC (carbon copy) and BCC (blind carbon copy) with which you can add additional recipients to the email. Lastly, the Subject: field below those is used to write what the email is about. After you've entered the email's recipients and subject, clicking on the Send button at the top right corner of the scrreen will finalize the process and send the email.

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1. Open OfficeSuite Mail app.

2. Click on the View tab.






3. Select Show as Conversation.


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1. Click the View tab.




2. Click Reading Pane and select between the options:





Right - when you click an email message, its content will appear on the right part of your screen.

Bottom - when you click an email message, its content will appear at the bottom of your screen.

Off - you will see your email messages as a list. To see the content, you have to double-click on a message.

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Have a question?

We will help you find a solution.

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