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Add a new e-mail to my account.

When your old email address or phone number does not suit you anymore, but you want to retain your cloud storage and account settings, you can add a new email address to your existing account. 

An alias is another email address that works with the same account.

Note that you will not be able to add an existing account as an alias. In case you had created an account with the new email, the workaround is to delete that account. 

The steps to add an email vary between platforms. 

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 On your Windows PC: 

  1. Open PDF Extra. On the File tab, click Account
  2. Click Manage account. 
  3. Click Edit account.
  4. Click Add email and Verify your new email. 

Alternatively, sign in to your MobiSystems account in web. 

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You may want to change your password for security reasons, or you may have forgotten your password and you want to reset it.

The steps to change or reset your password vary between platforms. 

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Change password: 

  1. Open PDF Extra. Click your account in the top right, or 
    click File in the top left, click Account. 
  2. Click Change password.
  3. Type your old password, then type the new one and confirm it.
Reset password: 
  1. On the Sign-in window, tap 'Forgot password?'
  2. Type your email, tap Reset password, tap Continue.
  3. Check your email for the password reset instructions and link.
  4. Follow the link in the password reset email.
  5. Enter your new password.

Note that your password reset code is not a temporary password you can use to sign in. Follow the link in the email to reset your password. 
If you do not find the email, check spam. 

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You want to delete your MobiSystems account. 
Deleting your MobiSystems account means you will not be able to use it to sign in to the MobiSystems apps you have been using. It also deletes your MobiDrive and files. This can not be undone. 

Deleting your MobiSystems account will not cancel your trial or your subscription with a third-party seller. You must cancel your subscription to end your subscription with a third-party seller. 

To delete your account: 
1. Sign in to your account

2. Tap Edit account
3. Tap Delete  

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